Terms of Service

Article 1 (Purpose)

These Terms of Service (the "Terms") set forth the rights, obligations, and responsibilities of DKX (the "Company") and the Users in relation to the use of services provided by the Company (including goods and services offered through the Company's website), and prescribe the terms, conditions, procedures, and other matters necessary for Company services.

Article 2 (Definitions)

For purposes of these Terms, the following definitions apply:

1. "Service User" refers collectively to Users and Non-Users.
2. "User" means a Service User who applies for membership on the Company's website and whose membership registration is approved by the Company.
3. "Non-User" means a Service User who does not apply for membership. A Non-User may provide basic information necessary for service use (such as name, email address, and phone number) and may receive service-related notices or make purchases; however, certain features may be restricted.
4. "Services" means the services provided by the Company to Users, which may be offered in various forms through the Site, including information related to purchases, programs, events, and products. The overall scope of the Services may change. The Services include all services related to goods and other offerings operated by the Company, regardless of the device or terminal used (e.g., PC or mobile). The Services also include services provided to users through programs developed or built by third parties using APIs disclosed by the Company.
5. "User Number" means the unique combination of numbers initially assigned by the Company to each User upon registration for identification and service use.
6. "ID" means the unique combination of letters and numbers registered by a User when signing up on the Site for identification and use of services on the Site.
7. "Password" means the unique combination of letters and numbers registered by a User to verify the User's identity.
8. "Site" means the website and online platform of business established and operated by the Company to enable transactions of goods or services using information and communication facilities, for the purpose of providing goods or services to Users.

Article 3 (Overview of Services)

If a Service User reads these Terms and clicks "Agree" or checks "Confirm" (or similar), the Service User will be deemed to have agreed to these Terms.

Service Users may access the information and services provided by the Company. Certain services may be available only after the Service User becomes a User through the procedures set forth in these Terms.

The Services will remain valid and available unless a User personally submits a request to withdraw membership in the manner prescribed by the Company.

Article 4 (Membership Registration Procedure)

Upon completion of the membership registration procedure on the Site, a User may use the services available on the Site.

A User's rights and obligations may not be lent, transferred, assigned, or used as collateral by any person other than the User. Any liability arising from a violation of this provision shall be borne by the User.

Article 5 (Membership Withdrawal)

A User may request withdrawal at any time through the relevant service screen on the Company's Site, subject to identity verification.

If any of the following occurs, the Company may, by notifying the User, restrict or suspend the User's status, or terminate the User's membership and proceed with withdrawal:

1. The User registered false information at the time of membership registration.
2. The User used the Company's Services by improper means or for improper purposes.
3. The User has died.
4. The User interfered with another User's use of the Site or misappropriated information, causing damage.

A withdrawn User may re-register in accordance with the membership re-registration procedures established by the Company.

Article 6 (Effectiveness and Amendments)

These Terms become effective when a Service User completes the consent and confirmation procedures specified herein. The Company will post these Terms on its Site so that Service Users can readily review them.

These Terms may be amended to the extent permitted by applicable laws and regulations, including but not limited to those concerning consumer protection, regulation of standard form contracts, electronic documents and transactions, electronic financial transactions, electronic signatures, information and communications networks, door-to-door sales, and the consumer basic framework. If the Company amends these Terms, the Company will notify Users of the fact and the details of the amendment at least thirty (30) days prior to the effective date of the amended Terms, using one or more of the methods below.

1. If the amendment is material or unfavorable to Users, the Company will provide individual notice by (a) text message or (b) email.
2. Notice methods: (a) text message, (b) email, (c) posting on the Company's Site.

If a User continues to use the Services without raising an objection within thirty (30) days after notice of an amendment, the User will be deemed to have agreed to the amendment.

If a User does not agree to an amendment, the Company may not apply the amended Terms to that User, and the User may terminate the service agreement. However, if there are special circumstances under which the existing Terms cannot be applied, the Company may terminate the service agreement.

Article 7 (Formation of Contract)

A contract is formed when a Service User agrees to and confirms the Terms, applies for the Services, and the Company accepts such application.

As a general rule, the Company accepts applications for service use. However, the Company may refuse acceptance, or may terminate the service agreement after acceptance, if any of the following applies:

1. The applicant previously lost membership under these Terms, unless the Company has approved re-registration.
2. The applicant is not using their real name or uses another person's identity.
3. The applicant provides false information or fails to provide information required by the Company.
4. The applicant is under the age of fourteen (14).
5. Acceptance is not possible due to reasons attributable to the Service User, or the application violates these Terms, required matters, or applicable laws and regulations.

In connection with membership registration under Paragraph (1), the Company may request real-name verification and identity authentication through a specialized institution.

The Company may defer acceptance if the Company lacks capacity to provide the Services, or if technical or operational issues exist.

If the Company refuses or defers acceptance under Paragraph (2) or (4), the Company will, in principle, notify the applicant.

The service agreement becomes effective at the time the Company indicates completion of the application in the applicable application process.

Article 8 (Payment Methods)

Service Users may pay for Services purchased through the Company's Site using any available method listed below. The Company will not charge any additional fee of any kind solely due to the Service User's choice of payment method.

1. Bank transfer (including phone banking and internet banking)
2. Card payments (including prepaid cards, debit cards, and credit cards)
3. Online bank deposit without a passbook
4. Other electronic payment methods

Article 9 (Order Confirmation; Changes and Cancellation)

If a Service User places an order on the Site, the Company will provide an order confirmation notice to the Service User.

If the Service User identifies any discrepancy in intent or other issues after receiving the order confirmation notice, the Service User may promptly request a change or cancellation of the order. Upon such request, the Company shall process it without undue delay. If payment has already been made, Article 11 (Withdrawal of Offer, etc.) shall apply.

Article 10 (Supply/Delivery of Goods and Services Purchased on the Site)

Unless otherwise agreed regarding the timing of supply, the Company will take necessary measures—such as made-to-order production, packaging, and other preparations—so that delivery can be made within seven (7) business days from the date the Service User purchases the Services on the Site. If there is a separate agreement regarding supply timing (including notice on a product detail page), that agreement shall govern. The Company will take reasonable measures to allow the Service User to confirm the supply process and progress for the purchased goods and services.

The Company will specify the venue and schedule (if applicable), shipping method, party responsible for shipping costs, and delivery period for the purchased Services. If the Company exceeds the agreed delivery period, the Company shall compensate the Service User for damages resulting therefrom, unless the Company proves that it was not at fault (including neither intent nor negligence).

Article 11 (Refunds)

If the Company is unable to deliver or provide the Services ordered by a Service User due to out-of-stock or similar reasons, the Company will notify the Service User of the reason without undue delay. If the Company has already received payment, the Company will refund the payment within three (3) business days from the date of receipt or take necessary measures to process the refund within that period.

Article 12 (Order Cancellation; Returns/Exchanges)

If the Services purchased by a Service User are online/offline events or programs, and the Service User requests cancellation of the purchase (cancellation), the refund will be processed in accordance with the Company's refund policy as follows:

1. Up to two (2) days prior to the event: 100% refund of the purchase amount
2. From two (2) days to one (1) day prior to the event: 50% refund of the purchase amount
3. On the event date and after the event ends: No refund after-the-fact for non-attendance

A Service User who enters into a purchase agreement for Services through the Company may cancel the offer within seven (7) days in the case of Site purchases. If applicable laws provide otherwise regarding cancellation, those laws shall prevail. If the Service User has received delivery or provision of the Services, returns or exchanges are not permitted in any of the following cases:

1. The Services are events or programs, and the Service User does not use the Services for reasons not attributable to the Company.
2. The goods are lost or damaged due to reasons attributable to the Service User (provided that cancellation may still be permitted if the packaging was damaged solely to inspect the goods).
3. The value of the goods is significantly reduced due to the Service User's use or partial consumption.
4. The value of the goods is significantly reduced to the extent that resale is difficult due to the passage of time.
5. Where reproduction is possible with goods of the same performance, the packaging of the original goods is damaged.

Notwithstanding subparagraphs (c) through (e) of Paragraph (2), if the Company did not clearly disclose in advance that cancellation is restricted, or did not take measures such as providing the goods to enable easy recognition of such restriction, the Service User's right to cancel shall not be restricted.

Notwithstanding Paragraphs (2) and (3), if the goods or services differ from the description or advertisement, or are performed inconsistently with the contract, the Service User may cancel the offer within three (3) days from the date of receipt of the goods or services, and within thirty (30) days from the date the Service User became aware or could have become aware of such fact.

Article 13 (Effects of Order Cancellation)

If the Company receives returned goods or a purchase cancellation request from a Service User, the Company will refund the amount already paid within three (3) business days. If the Company delays the refund, the Company will pay late interest calculated by applying the late interest rate publicly announced by the Korea Fair Trade Commission for the delay period.

If the Service User paid using a credit card or other electronic payment method, the Company will, without undue delay, request the payment service provider to suspend or cancel the charge for the relevant goods or services.

In the case of cancellation, the costs necessary to return the supplied goods and services shall be borne by the Service User. The Company will not claim a penalty or damages from the Service User due to cancellation. However, if the Service User cancels because the goods or services differ from the description/advertisement or are performed inconsistently with the contract, the Company will bear the return costs.

If the Service User paid shipping costs when receiving the goods or services, the Company will clearly indicate, in an easily understandable manner, who bears such costs in the event of cancellation.

Article 14 (Provision and Use of Site Services)

In principle, the Company provides Site services twenty-four (24) hours a day, seven (7) days a week, year-round, unless there are special operational or technical impediments.

The Company may temporarily suspend service provision for a period determined by the Company due to regular inspections or for any of the following reasons. In such case, the Company will provide advance notice in accordance with Article 22 (Notice), provided that if advance notice is not feasible due to unavoidable circumstances, notice may be provided after the fact:

1. Construction, including expansion, replacement, repair, or inspection of service facilities
2. Interference with the Company's business activities by a Service User
3. Suspension of telecommunications services by a common carrier under the Telecommunications Business Act
4. Unexpected events such as power outage, communication failure, or device malfunction
5. Natural disasters, force majeure, or other reasonable operational necessity

In the case of Paragraph (2), the Company is not liable for the service interruption, and even after membership registration, the use of certain services may be restricted due to the Company's circumstances.

Article 15 (Changes to User Information)

A User may access and update the User's personal information at any time through the personal information management screen on the Company's Site. However, information required for service administration, such as the User's real name and ID, may not be changed.

If any information provided at the time of registration changes, the User must log in to the Site, complete identity verification, and update the changed information.

The Company is not responsible for any disadvantage arising from the User's failure to notify the Company of changes under Paragraph (2).

Article 16 (Changes to Services)

If there is a reasonable basis, the Company may modify all or part of the Site services it provides as necessary for operational or technical reasons.

If a change to Services affects Service Users, the Company will post, prior to the change, the reason for the change, the content of the changed Services, and the date of provision on the initial screen of the relevant service, and will follow the amendment procedure in Article 6.

The Company may modify, suspend, or discontinue all or part of free Services as necessary for Company policy or operations through the Article 6 amendment procedure, and unless otherwise required by applicable law, no separate compensation will be provided to Service Users.

Article 17 (Provision of Information; Advertising)

The Company may provide Service Users with various information deemed necessary during service use through notices, text messages, and email. However, except for transaction-related information required by applicable law and responses to customer inquiries, Service Users may opt out of receiving text messages and emails at any time.

To transmit information under Paragraph (1), the Company will obtain prior consent, except for transaction-related communications and responses to inquiries from Service Users.

Service Users shall not take measures to alter, modify, or restrict posts or other information in connection with the Services provided by the Company.

Article 18 (Obligations of the Company)

The Company will not engage in acts prohibited by applicable law or these Terms, or acts contrary to public order and good morals, and will use commercially reasonable efforts to provide the Services continuously and stably in accordance with these Terms.

The Company will implement security systems to protect personal information (including credit information) so that Service Users may use the Services safely, and will publish and comply with the Company's Privacy Policy.

The Company will maintain the personnel and systems necessary to appropriately handle complaints or requests for remedies raised by Service Users in connection with the Services.

If the Company determines that a Service User's opinion or complaint is legitimate, the Company will address it. The Company will inform the Service User of the process and result via bulletin boards, text messages, or email.

Article 19 (Protection and Use of Personal Information)

The Company will use reasonable efforts to protect Service Users' personal information in accordance with applicable laws and regulations. The protection and use of personal information are governed by the Personal Information Protection Act, other applicable laws and regulations, and the Company's Privacy Policy. The Company's Privacy Policy does not apply to websites not operated by the Company, even if accessed through the Company's official Site.

The Company will not disclose or distribute a Service User's personal information to any third party without the Service User's consent, except where disclosure is required by applicable laws or requested by competent authorities.

To provide a range of services such as customized services, community services, and mobile services, the Company may form partnerships with content providers or business partners and use Service Users' personal information. Even in such cases, any provision of personal information to third parties will be made only with the Service User's prior consent.

Article 20 (Obligations of Service Users)

Service Users shall not engage in any of the following acts that interfere with the normal operation of the Company's Site and Services. Service Users shall comply with applicable laws and regulations, these Terms, service guidelines, and notices and precautions announced in connection with the Services, and shall not otherwise interfere with the Company's normal business operations:

1. Registering false information when applying or making changes
2. Misappropriating or improperly using another person's information, including IDs and passwords
3. Registering duplicate accounts using different IDs
4. Altering information posted by the Company
5. Transmitting or posting information other than that designated by the Company (including computer programs)
6. Infringing copyrights, intellectual property rights, or other rights of the Company or third parties
7. Damaging the reputation of the Company or third parties, or otherwise interfering with service operations
8. Disclosing or engaging in obscene or violent messages, images, audio, or other conduct contrary to public order and good morals through the Services
9. Using the Services for commercial purposes without the Company's consent
10. Intentionally obstructing service operation or impairing stable operation of the Services
11. Impersonating the Company's employees or operators, using another person's identity, posting content, sending emails, or conducting community activities under false pretenses
12. Any other illegal or improper acts

If any act under Paragraph (1) occurs and is expected to cause tangible or intangible harm to the Company or third parties, the Company may temporarily suspend public access to the Service User's posts and may remove the Service User from events or programs. After final review, the Company may delete the relevant posts and may notify the Service User and take appropriate measures, including refunds and permanent suspension.

Article 21 (Duty to Manage IDs and Passwords)

Users are responsible for managing their IDs and passwords and shall not allow any third party to use them.

The Company may restrict the use of an ID if the ID is likely to cause leakage of personal information, is anti-social or contrary to public order and good morals, or is likely to be mistaken as the Company or the Company's operator.

If a User becomes aware that the User's ID or password has been stolen or is being used by a third party, the User must immediately notify the Company and follow the Company's instructions.

The Company is not responsible for any disadvantage arising from the User's failure to notify the Company under Paragraph (3), or from the User's failure to follow the Company's instructions after notification.

If a User's ID is used improperly, the User must notify the Company. Any and all damages that may occur due to another person's use of the User's ID resulting from the User's negligence in management shall be borne by the User.

If personal information must be changed, the User must personally update and register the change.

Users shall comply with these Terms and applicable laws and regulations.

Article 22 (Notice to Service Users)

Unless otherwise provided in these Terms, notices from the Company to Service Users may be made through text messages or email within the Services.

For notices to all Service Users (including where the recipients include an unspecified number of persons), the Company may substitute the notice in Paragraph (1) by posting the notice on the Company's website for at least seven (7) days.

Article 23 (Termination; Restrictions on Service Use)

If a Service User engages in any act set forth in Article 7(2), or violates applicable laws or these Terms, the Company may terminate the service agreement or restrict or suspend the Service User's use of the Services for a specified period.

If the Company restricts service use or terminates the agreement under this Article, the Company will notify the Service User in accordance with Article 22 (Notice). However, if immediate action is required to prevent tangible or intangible harm to the Company or third parties, the Company may provide notice after taking such action.

A Service User may file an objection to the restriction or termination under this Article in accordance with procedures established by the Company. If the Company determines the objection is justified, the Company will promptly restore the Service User's access to the Services.

Article 24 (Intellectual Property Rights)

Copyrights and all intellectual property rights in works created by the Company in connection with the Services belong to the Company. However, copyrights in "Posts" created by Service Users belong to the author of the relevant Posts.

Service Users shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes, or allow any third party to use, any information obtained through the Services without the Company's prior consent.

The Company grants Users only a limited right to use accounts, IDs, content, and other items in connection with the Services under the Company's conditions. Users may not transfer, sell, pledge, or otherwise dispose of such rights.

Article 25 (Management of Posts)

If a Service User's "Posts" contain content that violates applicable law, a rights holder may request suspension of posting, deletion, or other measures in accordance with procedures prescribed by applicable law, and the Company shall take measures as required by applicable law.

Even without a request from a rights holder, if there is reasonable cause to believe that the Company's or a third party's rights are infringed, or if Posts violate Company policies or applicable law, the Company may take temporary measures or other actions with respect to such Posts as permitted or required by applicable law.

Article 26 (Texts, Email, Direct Mail, and Telephone Contact)

The Company may provide service-related information via text messages, email, direct mail (DM), or telephone calls (TM) as necessary to provide the Company's Services, in accordance with applicable laws and regulations, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

However, to provide advertising or promotional information for commercial purposes (including promotions and new product introductions), the Company will obtain the Service User's consent, and will immediately cease such communications if the Service User withdraws consent.

In making communications under the preceding paragraphs, the Company will provide information on how to express refusal (opt-out).

Article 27 (Liability for Breach; Damages; Dispute Resolution)

The Company and Service Users shall each bear responsibility for liabilities arising from their respective breaches of these Terms. If a party causes damages to the other party due to such breach, the breaching party shall compensate the other party for such damages.

If the Company fulfills its obligations as a personal information controller, the Company will not be liable for damages incurred by a Service User in connection with use of the Services unless the Company acted with intent or gross negligence.

Matters not set forth in these Terms, and the interpretation of these Terms and dispute resolution, shall be governed by applicable laws and regulations or customary practices.

Article 28 (Limitation of Liability)

The Company is not liable for failure to provide the Services where such failure results from natural disasters or force majeure events of a similar nature.

The Company is not liable for service disruptions caused by reasons attributable to the User, including the User's breach of these Terms.

The Company is not responsible for the reliability, accuracy, or truthfulness of information, materials, or facts posted by Service Users in connection with the Services.

If Service Users transact with each other or with third parties in connection with the Services, without involvement of the Company, the Company is not liable for damages incurred by Service Users or third parties, except where the Company is at fault.

With respect to free Services, the Company is not liable for damages incurred by Service Users unless the Company is at fault or unless otherwise required by applicable law.

Article 29 (Governing Law and Jurisdiction)

Any lawsuit between the Company and a Service User shall be governed by the laws of the Republic of Korea.

Litigation arising out of disputes between the Company and a Service User shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the Service User's address at the time of filing; if no address exists, the court having jurisdiction over the Service User's residence shall apply. If the Service User's address or residence is unclear at the time of filing, jurisdiction shall be determined in accordance with the Civil Procedure Act.

Addendum

These Terms shall take effect as of January 7th, 2026.